Kanpai

Reviews

• Leesh T.

  star star star star star_border 11 June 2026

  I am very please overall with my experience here! The only quarrel I have would be the imitation crab in the sushi which does not make the cost justifiable. Other than that from start to finish I enjoyed the meal. Seating was prompt and I could not help that this was one of the more well kept establishments. The decor is modern and very clean. There was no show from the chef but I didn't mind because we had no children in the group and if you've seen it once you have seen it all pretty much. The yum yum sauce and salmon and shrimp hibachi were amazing. For two combination meals with non alcoholic drink w/ gratuity our total was $102. Be mindful that gratuity is added for parties 6 or more.

• Riaz D.

  star star star star star_border 3 June 2026

  I've eaten here several times and the food is always good. The service is typically slow...if you want drinks you better order then immediately or you won't see your server for a long time. The cooks are hit or miss with entertainment value, Ive had awesome ones and bare minimum dull ones. I still love this place, but it's a bit pricy compared to other hibachi places.

• Mallory P.

  star star star_border star_border star_border 29 May 2026

  We've dined in hibachi restaurants across the US with the GOAT being Teppan Edo in Epcot. Now we limit the excitement to celebrate birthdays only. As seasoned hibachi-diners, we know the routine: overpriced food cooked in front of you, the onion volcano, and the absurd check to round off the meal. At the risk of sounding totally jaded, it's a once-per-year tradition and collectively, we've adopted the attitude of, "Let's just get this over with." The show and the flavorful food, with a touch of nostalgia, make it palatable and, after all, a birthday is a birthday. I'm going to give it to you straight: Kanpai was pitiful. It's a tangible analogy for "literally not trying at all." To start, we waited an unreasonable amount of time to be greeted-- not even seated-- I was looking for some sort of acknowledgement that we had arrived... eye contact... anything... Bueller? Listen, I usually give a heavy eye-roll when I read Yelp reviews that make a fuss over insufficient greetings, but it's discouraging to be passed over multiples times without so much as a nod. The menu is very lackluster-- even for hibachi. It became inherently clear not even the kitschy laminated menu fan could save this experience. Our chef was about as exciting as watching paint dry. In fact, we strained to see the chef 2 tables away for a well earned reprieve. The food was so bland and basic, I ordered edamame and an avocado roll in an attempt to make this meal worth my while. Again, if I could attribute a color to this food, it would be beige or a weird muted yellow. To add insult to injury, I had to flag our server multiple times to ask for soy sauce and chopsticks. Needless to say, the servers were cold and inattentive. What a waste of time and money. I think we'll forge a new tradition next year... Mexican anyone?

• Bonnie P.

  star star star_border star_border star_border 28 May 2026

  A real disappointment!
  We had "lunch" reservations at 2:00pm, but when we ordered at 2:15pm, we were told we had to order dinner.  Several of us ordered tuna, yuck!
  It was tiny little pieces & looked like it had been frozen ... not pink.  After it was cooked and sauced to death, it had no taste at all.  Chicken was rubbery & no taste.
  Not going back.

• Jerlicia H.

  star star star star star 27 May 2026

  My first time dining here and I am a foodie. The food is ABSOLUTELY DELICIOUS, seasoned perfectly, the Fried rice was perfect, the sweet tea was perfect southern delicacy, and the soup and salad was great i mean I cannot reiterate how wonderful our dining experience was, the BEST hibachi in Richmond! Thank you! Ohhhh I forgot the yum yum sauce!!!!!!